FREQUENTLY ASKED QUESTIONS
Who are we?
Runmore Loans is a Sydney-based mortgage broker providing personalised finance solutions across Australia. We help clients secure the right home loan for their goals and budget, with expert guidance on pre-approvals, refinancing, investing and more. All at no cost to you.
Why is Runmore Loans different?
We focus on long-term relationships, not transactions. You’ll work directly with an experienced broker from start to finish. You are never passed to a junior broker or automated system. Our goal is to provide clear advice, exceptional service and ongoing support well beyond settlement.
Why use a mortgage broker instead of going directly to a bank?
As mortgage brokers, we have a legal Best Interests Duty to recommend loans that are suitable for your needs. Unlike banks, which can only offer their own products, we compare options across multiple lenders to help you find the right fit.
Do you help regional, interstate and expat clients?
Yes. We work with clients across Australia and Australian expats worldwide. With digital applications and video conferencing, the process is seamless no matter where you’re located.
How long does approval take?
Approval timeframes vary depending on your circumstances and lender requirements, but most applications are processed within 1–5 business days. If you’re purchasing at auction or need urgent approval, we can prioritise your application where possible.
That’s where having Runmore Loans as your representative helps. We want to know as much about you as possible so we can make sure you get the loan that suits you now and into the future. Whether this means setting up a property portfolio for your children, creating a plan for refinancing so you can help out a family member or buying your first (of many) commercial buildings for your growing business – we get to know you, and your goals so we can be there when you achieve them!
How long does a pre-approval last?
Most pre-approvals are valid for 3 months. Extensions may be available depending on the lender, however a new application is generally required after 6 months.
Can you help me find a solicitor or conveyancer?
Yes. We can connect you with trusted solicitors and conveyancers, as well as buyers’ agents, accountants and financial planners we regularly work with and confidently recommend.
Are there government grants or incentives for first home buyers?
Yes. Eligible buyers may be able to access schemes such as the Home Guarantee Scheme and state-based stamp duty concessions or exemptions. We’ll explain your options and how they may impact your borrowing capacity and purchase plans.
Do you provide ongoing support after settlement?
Absolutely. We believe great mortgage broking doesn’t end at settlement. We provide ongoing loan reviews and proactive support to help ensure your loan remains competitive as your circumstances change. We also use secure Open Banking technology to help identify refinance opportunities where suitable.
What’s it like working with Runmore Loans?
We pride ourselves on providing a personalised, responsive and supportive experience from start to finish. Whether you’re buying your first home, upgrading or investing, we’re here to guide you through every stage of the process with clear advice and ongoing support.
When you work with Runmore Loans, we remain your dedicated point of contact no matter which lender you choose.